The awardwinning Allworx family of servers includes the Allworx 6x, 6x12, Allworx 24x, and Allworx 48x servers. The servers differ in features and capabilities. Allworx Queuing and Automated Call Distribution Guide, Release 7. 5 Allworx Advanced Multisite Setup Guide, Release 7. 5 Multi The Allworx Call Assistant is a graphical application intended to be used by an individual functioning in the role of an operator or receptionist.
Call Assistant allows operators and receptionists to monitor Transfer a call to another extension using a Blind or an Attended Transfer. MESSAGES Solid red if new messages are present. Access the Message Center. RELEASE None Disconnect the call you are on currently. PARK None Parks a call (PBX behavior) or systemwide hold (key system behavior) INFO Solid green when in use. The Allworx Call Assistant is a userfriendly graphical application intended to be used by an individual functioning in the role of an operator or receptionist.
Call Assistant messages appears on the screen. If your Allworx server is running software release 7. 2 or lower, pressing the MESSAGES button will place a call to the Audio Message Center where you can log in and listen to your messages.
Every user on an Allworx system can effectively process calls by answering, transferring, parking or sending to voicemail. Users can view all call activity across the system including every call queue calls, monitors, and their own call history. Optional Allworx Tx 9224 Telephone Expanders can be purchased for your Allworx 9224 phone.
1. 2 Connecting the Phone Follow these steps to View and Download Allworx 9102 release notes online. Release. 9102 Software pdf manual download. System Administration Guide 300 Main Street East Rochester, NY Toll Free 1866ALLWORX www.
allworx. com Allworx Add windows for Dial Pad, Call History, Contacts, Current Calls, Parked Calls, and Outside Lines; or hide them when not in use. Handle Calls With OneClick Enjoy oneclick dialing, hold, transfer, park, Allworx call assistant manually more. Allworx servers are Vulnerable to the OpenSSL vulnerability CVE that was announced on Jan 28, 2016. Other Allworx products and the Allworx portal website are Not Vulnerable to this vulnerability.
Support& Training Software Allworx Call Assistant. 3. The Call Assistant feature key will need to be installed on the Allworx Server. System Requirements Allworx server running software release 7. 0 or higher. Release 7. 2 or higher is required to take advantage of new features. Allworx IP phone with firmware 2.
0 or higher.